Privacy Policy

Effective date: July 14, 2026

Kuangya Electric ("Kuangya," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit cnkuangya.com, contact us, request a quotation, or otherwise interact with us.

1. Data Controller and Contact

The controller of personal data covered by this Privacy Policy is Kuangya Electric. Our contact details are:

Kuangya Electric
WengYang Industrial Zone, Yueqing, Wenzhou 325000, China
Email: info@cnkuangya.com

Please use the email address above for privacy questions or requests concerning your personal data.

2. Personal Data We Collect

We collect personal data in the following ways:

• Information you provide. When you request a quote, submit an enquiry, contact us by email or WhatsApp, or otherwise communicate with us, we may collect your name, business name, email address, WhatsApp or telephone number, country, product requirements, message content, and other information you choose to provide.
• Account, order, and support information. If you create an account, place an order, request product support, or otherwise use a store function where available, we may collect the information needed to provide that service, including contact, delivery, transaction, and correspondence records.
• Technical and usage information. When you browse the website, we or our service providers may collect IP address, browser and device information, operating system, pages viewed, referring URLs, approximate location derived from IP address, cookie identifiers, and interaction or diagnostic data.
• Comments and uploaded content. If you leave a comment or upload content where those features are available, we may collect the information shown in the relevant form, along with related technical information needed to operate and protect the service.

3. How We Use Personal Data

We use personal data to respond to enquiries; prepare quotations; provide products, orders, support, and customer service; operate, secure, and improve the website; understand website performance; prevent fraud, abuse, and security incidents; comply with legal obligations; and send business communications or marketing where permitted by applicable law. You may opt out of marketing communications at any time by contacting us or using any unsubscribe method provided in the communication.

4. Legal Bases Where Applicable

Where data-protection law requires a legal basis, we process personal data because it is necessary to respond to your request or perform a contract, to comply with a legal obligation, for our legitimate interests in operating and protecting our business and website, or with your consent where required. You may withdraw consent at any time; withdrawal does not affect processing already carried out before it was withdrawn.

5. Cookies and Similar Technologies

We use cookies and similar technologies to make the website work, remember relevant preferences, protect the website, measure performance, and support advertising measurement. Cookies may be set by us or by third parties. You can control or delete cookies through your browser settings. Blocking some cookies may affect website functionality. Where applicable law requires consent for non-essential cookies, your local legal requirements may give you additional choices.

6. Analytics, Advertising, and Third-Party Services

Our website uses Google Tag Manager and Google tags, including tags used for measurement and advertising purposes. These services may receive technical and usage information such as cookie identifiers, IP address, browser or device information, and pages or interactions associated with your visit.

We also provide WhatsApp contact options through Chaty and links to third-party social platforms. If you choose to use WhatsApp or follow an external link, the relevant third party processes your information under its own privacy policy and terms. We do not control those third-party services.

7. How We Share Personal Data

We may share personal data with service providers that support website hosting, security, analytics, form processing, communications, order fulfilment, and professional services; with payment providers if a payment service is made available; with affiliates or advisers where necessary for our business; when required by law or to protect rights, safety, and security; and in connection with a business transaction such as a restructuring, merger, or sale. We do not sell personal data for money.

8. International Transfers

Kuangya Electric is located in China and serves customers internationally. Personal data may be processed in China and in other countries where we or our service providers operate. Data-protection laws in those countries may differ from the laws where you live. Where required, we use appropriate safeguards for international transfers.

9. Data Retention

We keep personal data only for as long as reasonably necessary for the purposes described in this Policy. Enquiry and quotation records are generally retained for up to 24 months after the last substantive contact, unless a longer period is needed to establish, exercise, or defend legal claims or comply with legal obligations. Order, account, and transaction records are retained for the duration required to provide the relevant service and to meet applicable tax, accounting, legal, or security requirements. We may retain aggregated or de-identified information for longer periods.

10. Security

We use reasonable technical and organisational measures designed to protect personal data. However, no website, transmission, or storage system can be guaranteed to be completely secure. Please do not send highly sensitive information through an unsecured website form.

11. Your Rights and Choices

Depending on applicable law, you may have the right to request access to, correction of, deletion of, restriction of, or objection to our processing of your personal data; to request data portability; to withdraw consent; and to complain to a relevant data-protection authority. To make a request, email info@cnkuangya.com with enough information for us to verify your identity and understand your request. We may ask for additional information where necessary to protect your data and will respond within the time required by applicable law.

12. Children

Our website and products are intended for business and professional users. We do not knowingly collect personal data from children. If you believe that a child has provided personal data to us, please contact us so that we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date. We encourage you to review this page periodically.

14. Contact Us

For questions, concerns, or requests about this Privacy Policy or our handling of personal data, contact info@cnkuangya.com.